CUSTOMER SUPPORT SOFTWARE FOR TELECOM
Telecom industry is one of the fastest growing industries in the world. The never-ending technological developments combined with cut-throat competition have made the Industry more competitive than ever. Telecom industry is customer driven and hence being customer-responsive is an important trait for success in this industry. To be customer focused and to be upfront in the interactions with the customer, the primary need is a tool that empowers the customer facing staff with accurate information at the click of a button.